ClimateSmart Web Site a Case of Beauty and the Beast
Posted by: AdamG in About this project, Choices & actions, Commentary & Opinion, Government, Publicity, Your storiesBoulder’s initative to cut greenhouse gasses has a fabulous-looking public face in the ClimateSmart web site launched last September. Only trouble is, behind the handsomely designed and info-rich site, it appears there’s virtually no “community” in this community effort!
We here at Boulder Carbon Tax Tracker certainly understand that problem. Cultivating a vibrant online community is a real beast. You may have noticed that we’ve been having a hard time with that ourselves. Still, it’s a beast that must be tamed if educational programs like Climate Smart that rely on participation and buy-in from local citizens are to truly succeed.
There’s no doubt that the city’s site, BeClimateSmart.com, is beautifully designed by local firm Vermillion — from its cool opening animation through to its smart structure, engaging interactive features and helpful resource info.
For example, the What Can I Do? section uses irresistible animated graphics to demonstrate the difference between choosing more or less energy-efficient refrigerators, lighting and transportation. Also provided are lists of effective steps to take at home, work and on the road to reduce your carbon footprint, as well as some short case studies.
And for the Know Your Score section, the site links out to a sophisticated carbon footprint calculator created with Toronto-based Zerofootprint, which allows registered users to tally their CO2 output, create a profile, and to establish their own goals for reduction (or for the contrarian, their increase!).
[NOTE: At this point we don't yet know whether the Zerofootprint calculator includes Boulder-specific parameters, like utility fuel mix. We'll try to find out more, but if anyone from the city or from Zerofootprint can tell us, please comment below.]
On the other hand, the site’s Pledge page does little to engage in dialogue with the community, but rather seems just a clever way to get users to provide sign up info for a monthly Changing Times newsletter. It does use the info gathered smartly, at least, to generate a list of pledger names and create a Google map showing location pins for each member.
But when it comes to providing a platform for community voices, the site is certainly no belle. The only visible community content are a dozen-and-a-half videos that appear on the site’s What Are You Doing page, and while they call them YouTube-style, they don’t appear to have been created by users (nor do they seem to have been substantially updated since the launch).
Now, more recently, the folks behind the site appear to be trying to get more input from Boulderites – and that’s a good thing. A March 10 email to subscribers, for instance, solicited energy-saving stories by a March 21 deadline in return for prizes and recognition.
Here’s a suggestion for BeClimateSmart: Make this just the first step in a new phase of the site’s life geared toward community involvement. And here’s a suggestion to the community: Email BeClimateSmart all your great stories for the contest, but also contact the smart folks at ClimateSmart and let them know you want their site to let your voice be heard.
Meanwhile, share your thoughts below, or on a related forum post.
Entries (RSS)
March 13th, 2008 at 6:21 pm
To Adam et al,
The carbon calculator DOES use Boulder and Colorado-specific data on fuel mix and other items. The calculator is a work in progress; Zerofootprint has a development schedule for building out the community section of the website and Boulder’s on the schedule. We welcome interviews at any time to clarify any assumptions or questions people might have. We feel we cannot rely on our website for the social marketing that needs to happen to make this a truly community effort, so we have a schedule of outreach events and presentations that we make throughout the community. Many of these are listed on our events page. Below, please see our most recent effort to engage the community. This meeting is open to the public - hope to see you there!
Dear invitee,
Please join the ClimateSmart staff on Wednesday, March 19, 2008 (6:00pm-8:30pm) at Boulder’s West Senior Center, 909 Arapahoe Avenue in Boulder.
Meeting the city of Boulder’s Climate Action Plan (CAP) goals depends on widespread action on behalf of the community. The city is interested in your ideas for fostering and sustaining widespread grassroots efforts within the city of Boulder. If you live outside Boulder, you are welcome—ClimateSmart is a county-wide effort and generated ideas may be applicable anywhere.
Agenda items, RSVP info, and a short survey to solicit your ideas by March 18 are at the link below - your completed survey enters you into a drawing to win gift certificates from Downtown Boulder Inc. and Eco Handyman! PLEASE FORWARD THIS EMAIL to your colleagues and networks!
http://www.surveymonkey.com/s.aspx?sm=O3Kzwp4_2bajVcIMl9o8_2bTCQ_3d_3d
Beth Powell
Marketing & Outreach Coordinator
Climate Action Plan Programs
City of Boulder
Office of Environmental Affairs
Tel: 303-441-1846
March 14th, 2008 at 3:05 pm
CORRECTION to my text above - see word in upper case: We feel we cannot rely SOLEY on our website for the social marketing that needs to happen to make this a truly community effort, so we have a schedule of outreach events and presentations that we make throughout the community.
March 14th, 2008 at 5:51 pm
Beth, thanks first off for clarifying that the carbon calculator is customized to Boulder, making it that much more useful. And we’re also glad to hear the Zerofootprint site has plans to build out the community area; once it is, that’ll provide a good rationale for more prominently linking it from the ClimateSmart home page.
We also couldn’t agree more that the strongest approach to building online community is to combine it with efforts to bring together the physical community. We hope to do something similar ourselves with a town hall meeting next fall, still in the planning. But we’re glad, too, that you took the opportunity to remind folks about next week’s event. We’re planning on being there ourselves, to cover it for Boulder Carbon Tax Tracker. And we’d love to get your take on these pages about how it went.
Meanwhile, let us know if there are other ways you’re communicating with the community about the carbon tax.
March 19th, 2008 at 12:44 pm
[...] way to encourage dialogue about the effort by, as ClimateSmart’s Beth Powell suggested in a comment on our site last week, bringing people together both in virtual terms and in real, physical [...]